These Terms & Conditions govern your use of the aka123 platform and all services provided under the aka123 brand. Please read this document carefully before registering an account or placing any wager. By accessing aka123 you confirm that you have read, understood, and agreed to be bound by these terms in their entirety.
For the purposes of these Terms & Conditions, the following definitions apply throughout this document:
Access to the aka123 Platform and its Services is subject to the following eligibility requirements, all of which must be satisfied at the time of registration and on a continuing basis throughout your membership:
Each Member is permitted to hold exactly one (1) aka123 account at any given time. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — constitutes a material breach of these Terms & Conditions. aka123 reserves the right to close all duplicate accounts, withhold any associated balances, and permanently bar the individual from the Platform.
You are required to provide accurate, complete, and current information at the time of registration, including your full legal name as it appears on your government-issued identity document, your date of birth, your Indonesian mobile number, and a valid email address. You must keep this information current at all times. aka123 will not be liable for any losses arising from your failure to maintain accurate account details.
You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any third party under any circumstances. aka123 will never ask you to disclose your password via email, live chat, or any other channel. Any activity conducted through your account — whether or not authorised by you — is your responsibility. If you suspect unauthorised access to your account, you must notify aka123 support immediately via live chat.
aka123 operates a mandatory KYC process. Before processing any withdrawal, and at any point during your membership at aka123's sole discretion, you may be required to submit one or more of the following documents:
Withdrawals will be held pending until KYC documentation has been reviewed and approved. aka123 aims to complete standard KYC reviews within 24 hours of receiving complete documentation during normal business hours (WIB, UTC+7).
aka123 accepts deposits and processes withdrawals exclusively in Indonesian Rupiah (IDR) via the following locally supported payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga, OVO, DANA, GoPay, ShopeePay, and LinkAja. All payment methods must be registered in your own name. Third-party deposits and withdrawals are strictly prohibited.
Minimum deposit and withdrawal thresholds are displayed within the aka123 cashier interface and are subject to change without prior notice. Current limits are always visible at the time of transaction initiation. aka123 reserves the right to apply enhanced due-diligence checks to transactions above certain thresholds.
Deposits made via e-wallets (OVO, DANA, GoPay, ShopeePay, LinkAja) are credited to your aka123 account within seconds of confirmation. Bank transfer deposits via BCA, BRI, BNI, Mandiri, and CIMB Niaga are typically credited within five to fifteen minutes during standard banking hours. aka123 is not responsible for delays caused by the member's bank or e-wallet provider.
Withdrawal requests submitted during standard processing hours (07:00–23:00 WIB) are typically processed within fifteen minutes for verified accounts. Requests submitted outside these hours are queued and processed at the start of the next processing window. aka123 does not charge withdrawal fees; however, your bank or e-wallet provider may apply their own transaction charges.
Withdrawals will be processed to the same payment method used for the member's most recent deposit, unless a written exemption has been approved by the aka123 compliance team. This policy exists to prevent money laundering and protect member funds.
aka123 offers a range of promotional bonuses including welcome bonuses, reload bonuses, cashback offers, free spins, and seasonal promotions tied to Indonesian cultural events such as Idul Fitri, Imlek (Chinese New Year), and Ramadhan. Each promotion is governed by its own specific terms, which are published on the relevant promotion page and form part of these Terms & Conditions by reference.
All Bonus Funds are subject to wagering requirements before they may be converted into Real Funds eligible for withdrawal. The applicable wagering multiplier, eligible games, time limits, and maximum withdrawal caps are stated in the individual promotion terms. Where a promotion page does not specify a wagering requirement, a default requirement of 30x the bonus amount applies.
aka123 actively monitors for bonus abuse, including but not limited to: opening multiple accounts to claim the same promotion more than once; placing opposing bets across accounts to neutralise risk while qualifying for bonuses; using automated software or bots to meet wagering requirements; and exploiting technical errors or misconfigured promotion parameters. Any member found to be abusing bonuses will have their bonus balance and associated winnings forfeited and may face permanent account closure.
Bonus Funds and free spins that are not used within the validity period specified in the promotion terms will expire automatically and be removed from the member's balance without notice. Expired bonuses cannot be reinstated.
All games offered on the aka123 Platform — including slot games from Pragmatic Play, Pocket Games Soft, NetEnt, Microgaming, and Spribe; live casino tables from Evolution Gaming and Pragmatic Play Live; and sports betting markets — operate using independently certified Random Number Generators (RNGs) or live dealer mechanics and data feeds. Return-to-player (RTP) percentages are published by the respective studios and are not modified by aka123.
aka123 reserves the right to void any wager that was placed as a result of a technical error, data feed failure, manifest pricing error, or circumstances beyond aka123's reasonable control (including force majeure events). In the event of a voided wager, the stake will be returned to the member's account balance in full.
Sports betting markets — including pre-match and in-play markets on BRI Liga 1, EPL, La Liga, Champions League, Timnas Indonesia fixtures, and all other covered competitions — are subject to separate sportsbook rules available on the aka123 Sportsbook page. In-play bets are accepted subject to real-time market availability and may be suspended at any point by aka123's trading team without prior notice.
Results for togel (Indonesia's traditional numbers lottery) draws — including Togel Hongkong pools — are determined by the official draw outcomes of the respective pool operators and are not modifiable by aka123. Draw schedules, prize structures, and ticket rules are published on the relevant togel game pages.
The following conduct is strictly prohibited on the aka123 Platform. Any member found to have engaged in prohibited conduct will be subject to immediate account suspension, forfeiture of all balances, and may be reported to relevant authorities:
All content on the aka123 Platform — including but not limited to the brand name, logo, website design, graphics, game interfaces, text, data compilations, software, and promotional materials — is the exclusive intellectual property of aka123 or is licensed to aka123 by third-party rights holders. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal entertainment purposes in accordance with these Terms & Conditions.
You may not copy, reproduce, distribute, publish, reverse-engineer, decompile, or create derivative works from any part of the aka123 Platform without the express prior written consent of aka123. Unauthorised use of aka123's intellectual property may give rise to civil and criminal liability.
aka123 collects, processes, stores, and uses your personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account with aka123, you consent to the collection and processing of your personal data as described in the Privacy Policy.
Personal data collected by aka123 is used exclusively for account management, KYC verification, payment processing, fraud prevention, responsible gaming monitoring, and service improvement. aka123 does not sell or rent your personal data to third-party marketers. All data is stored with 256-bit SSL encryption and access is restricted to authorised personnel on a need-to-know basis.
aka123 provides its Services on an "as is" and "as available" basis. While aka123 makes commercially reasonable efforts to ensure continuous Platform availability, it does not warrant uninterrupted or error-free access. Scheduled maintenance windows will be communicated in advance where possible; emergency maintenance may occur without prior notice.
To the maximum extent permitted by applicable law, aka123 shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of or inability to use the Platform, including any loss of winnings, loss of data, or loss of opportunity, regardless of whether aka123 has been advised of the possibility of such damages.
In any circumstances where aka123 is found to be liable to a Member, aka123's total aggregate liability shall not exceed the total net deposits made by that Member to their aka123 account in the 30 calendar days immediately preceding the event giving rise to the liability claim.
aka123 is committed to promoting responsible gaming and providing tools that help Members maintain control of their gaming activity. The following responsible gaming features are available to all Members at no charge and take effect immediately upon activation:
If you feel that your gaming is becoming a problem, we encourage you to visit the aka123 Responsible Gaming page immediately and contact our 24/7 live support team, who are trained to assist members in activating the appropriate tools without delay. Adults only — 21+.
You may close your aka123 account at any time by contacting customer support via live chat. Prior to closure, any remaining Real Funds balance above the minimum withdrawal threshold will be processed to your verified payment method subject to completed KYC verification. Bonus Funds balances are forfeited upon account closure.
aka123 reserves the right to suspend or permanently close any Member account, with or without prior notice, in circumstances including but not limited to: breach of these Terms & Conditions; suspected fraud or money laundering; provision of false registration information; failure to complete KYC within the prescribed timeframe; and engagement in any form of prohibited conduct as described in Clause 7.
Upon termination for cause by aka123, any Real Funds balance remaining after deduction of forfeited Bonus Funds and any amounts associated with fraudulent or prohibited activity will be returned to the Member's verified payment method at aka123's discretion, subject to the completion of all applicable compliance checks.
These Terms & Conditions and any dispute, controversy, or claim arising out of or in connection with them — including any question regarding their existence, validity, interpretation, breach, or termination — shall be governed by and construed in accordance with internationally recognised principles of commercial law applicable to online gaming and entertainment services. Any dispute that cannot be resolved amicably through the aka123 customer support process shall be referred to binding arbitration conducted in English.
Nothing in this clause shall limit aka123's right to seek urgent injunctive relief in any competent jurisdiction to protect its intellectual property, confidential information, or security interests.
aka123 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered Members via the email address on file or via an in-platform notification at least seven (7) days before the amended terms take effect. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Terms & Conditions.
It is your responsibility to review these Terms & Conditions periodically. The "Last Updated" date at the top of this page indicates when the most recent revision was made. If you do not agree with any amended terms, you must cease using the Platform and notify aka123 of your wish to close your account before the effective date of the change.
If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the aka123 support team through one of the following channels:
aka123 is committed to resolving all member concerns fairly, transparently, and in a timely manner. Where a complaint cannot be resolved at the first point of contact, it will be escalated to the aka123 compliance team for review within 48 hours.
Behind the legal language, these are the real commitments that define the relationship between aka123 and every registered member.
Real Funds deposited by Members are held separately from aka123's operational accounts. Your balance is available for withdrawal at any time, subject only to standard KYC verification requirements and minimum threshold limits.
aka123 commits to processing all verified withdrawal requests to BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja within fifteen minutes during standard processing hours (07:00–23:00 WIB). No hidden fees are charged by the Platform.
Every game on the aka123 Platform operates using independently certified Random Number Generators from internationally licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, and Spribe. Game outcomes are never manipulated by aka123.
Deposit limits, session timers, cool-off periods, and self-exclusion are available to every Member immediately upon request. aka123's support team is trained to activate these tools 24 hours a day without delay, question, or pressure to reconsider.
Every promotion offered by aka123 is accompanied by clearly written terms specifying the wagering requirement, eligible games, time limit, and maximum withdrawal cap. aka123 does not apply hidden conditions to bonuses retrospectively after they have been claimed.
aka123's live chat support team is available every hour of every day, including Idul Fitri, Nyepi, and all other Indonesian public holidays. Agents communicate naturally in Indonesian and resolve the majority of queries on first contact without escalation.
Now that you understand how aka123 operates and what we commit to every Member, join over 2 million Indonesian players already enjoying slots, live casino, sportsbook, and togel — all in IDR with local payment methods.
21+ only | Play responsibly | Terms & conditions apply | For entertainment purposes only